ITJ is seeking a Level 1 Remote Service Desk IT Support Technician to deliver first-line technical assistance in a regulated biotech environment. You will troubleshoot software, access, and endpoint issues and fulfill service requests such as license assignments and access group management.
Working remotely, you will use TeamViewer and Intune to provide responsive, customer-focused support while maintaining thorough documentation and compliance in ServiceNow.
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📌 Remote IT Service Desk Specialist (ServiceNow) (Tijuana)
🏢 ITJ
📍 Tijuana
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