enter and accurately process customer orders through the relevant systems.

provide timely updates and confirmation to customers regarding their orders.

coordinate with sales, supply chain, and back-office teams to resolve any issues.

monitor order status and manage pending orders effectively.

address and resolve customer complaints promptly and professionally.

qualifications

bachelor’s degree in business or a related field, or equivalent experience.

minimum of 1 year of customer service experience, preferably in a manufacturing environment.

proficiency in english and strong communication skills.

detail-oriented with excellent problem-solving abilities.

ability to work in a fast-paced environment and effectively prioritize tasks

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📌 Customer service representative jr. (Monterrey)
🏢 Bosch-HomeComfort
📍 Monterrey