Cuauhtemoc, Distrito Federal, MX, 06500

Fecha: 24 jul 2026

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, versátil working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

RoleObjective(RolePurpose)

KeyResponsibilities

Strategyandbestpractice

- Supportthedevelopmentandimplementationoffraudriskstrategies(includingCorporateCardsFraud andPaymentFraud )andbestpractice,workingwithstakeholdersacrossthebusinessandproductlines(frontline,CIBFraud1LOD&2LOD ,amongothers).

Governanceandreporting

- ManageandprovideoversightoftheregionalCIBFraudgovernanceframework.
- Ensuretimelyandaccurate reportingtolocal,regionalandglobalcommitteesand/orexternalstakeholders.
- UseMI andissuesreportingtoaddressand/orriskacceptidentifiedresidualrisklevels.

Threatidentificationandriskassessment

- Lead/supporttheidentificationandassessmentoffraudthreatsacrossthefullclientlifecycle andacrossdifferenttransactionalproductsandservices,enablingsuitableandsustainableriskmanagementactivities.

Controlenvironmentandmetrics





- Provideinputintotheriskcontrolenvironment(taxonomies,indicators,controls,metrics)inconjunctionwiththeChiefControlOffice(CCO) .
- Providefeedbackoncalibrationandprioritisationoftriggereventtypologiesthroughactiveengagementwithanalyticsteamsand/orexternalvendors,asappropriate.

Procedures,complianceandregulatorychange

- SupportimplementationoftheFraudLineofBusinessProcedures(LoBPs) .
- Managecontrolsaroundnon-compliance,andsupportregionalandlocalBIMs/DIMs foreachrelevantriskarea.
- Implementandoverseeregulatorychangesrelatedtotransactionalfraudacrosstheregion.

In-businesssupervisionandinvestigations

- Conductin-businesssupervision,includingengagementwithFCI ,toensureappropriateactionistakeninrespectofinvestigationsandthateffectivefeedbackloopsareinplaceforthematicfindings.

Communicationandcomplianceculture

- Supportthedevelopmentofarobustcommunicationsstrategytoraiseawarenessoffraudrisks/policiesandreinforceastrongcompliancecultureacrossCIB.
- HelpproduceanddeliverclientfraudawarenesscontenttosupportCIBclientsinunderstandingandmanagingfraudrisk.

Monitoring,alerts,lossesandincidents

- Reviewandchallengefraudalerts,fraudlosses,attemptedfraud,nearmissesandmarkettrendsspecifictodigitalchannels.
- Ensuremonitoringcoverscustomerimpactandfriction,operationalcapabilities(includingSLA adherence)andtransactionalfraudcontroleffectiveness.




- Driverapidtriageandescalationofmaterialevents,includingcoordinationofincidentresponsewhenrequired.

Strategicprioritiesandcontinuousimprovement

- Definestrategicprioritiessuchaslossreductionandprevention,customerexperienceoptimisation,anddetectionuplift(rules,models,analytics).
- Collaboratewithinternalandexternalpartnerstoproposeandprioritiserulechanges,modelenhancementsandcontrolimprovements;revieweffectivenessusingmeasurableperformanceindicators.

Regionalcollaborationandmodelrisk

- Collaboratewithandsupportregionalfraudriskteamsasrequired.
- Beresponsibleformodelriskmanagement forfraudsystemsandapplicationsacrosstheregion.

PositionRequirements(Qualifications)

- Proven,progressiveandbroad-basedbankingexperienceincorporatebanking,payments/cardsand/orfraudmanagement(orequivalent).
- Workingknowledgeofcurrentdigitalandcardfraudmitigationtoolsandtrends(advantageous).
- Strongbankingexperiencewithstronganalyticalskills (essential).
- Thoroughknowledgeofbankingsystemsandcontrols.
- Knowledgeandawarenessofcurrentfraudtrends/redflags,includingpreventionandinvestigation.
- Strongriskmanagementskillsandabilitytoidentifyrisk.
- Excellentinterpersonalskills.
- Strongcommunication,organisational,analytical,managerial,decision-makingandcustomerserviceskills.
- Soundknowledgeofproducts,services,policiesandregulationsimpactingtheareaofresponsibility.
- Detail-oriented,withstrongself-motivationandaninnovativemindset.
- Collaborativeteamplayer,abletoworkwithstakeholdersacrossthebank,locallyandglobally.
- Universitydegree(BAorBS).
- 5–10years’experience.
- AdvancedEnglish.

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📌 Fraud Risk Specialist - Transactional Products (Ciudad de México)
🏢 Hsbc
📍 Ciudad de México