04 ago
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1002 Lego Operac. Mx, Sa De
|
Monterrey
04 ago
1002 Lego Operac. Mx, Sa De
Monterrey
The LEGO Group is seeking a Team Leader for Customer Service in Monterrey to lead a 14–16 advisor team across multiple contact channels. You will coach, develop, and align performance with KPIs while driving continuous improvement and an inclusive team environment.
Adecuado candidates will have leadership experience in a contact center, fluent English, and strong collaboration skills, with familiarity in Salesforce, Calabrio or TalkDesk tools.
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📌 Customer Service Team Lead — Coaching & KPIs (Monterrey)
🏢 1002 Lego Operac. Mx, Sa De
📍 Monterrey