Requisition ID6985-Posted07/24/2026-Front Office-Mexico

Join our team at NH Hotels & Resorts, a integral leader in upscale and midscale hospitality, renowned for our exceptional service and facilities.A brand with a strong footprint in Europe and the Americas that is beginning its adventure in Greater China.

You will have the opportunity to provide our guests with reliable experiences that combine value, location and your own human touch.You can join us in our quest to make every hotel stay remarkable by meeting the needs of guests looking for functional hotels & resorts with a natural and fresh style, doubled by friendly service.Become part of a brand that is like you: Functional, natural and down-to-earth, innovative, reliable and friendly.

What will be your mission?

As Receptionist, you will be responsible for attending guests’ needs upon arrival and departure and for providing an overall exceptional experience during their stay in line with the hotel’s vision and values on customer satisfaction.





What will you do?

- Welcome and complete the check-in process for all guests and group arrivals in a timely and professional manner as well as complete the check-out process for departing guests and groups.
- Manage room allocation in regards to guest characteristics (VIPs, traditional, new customers, etc.) with the correspondent department.
- Handle if necessary, and ensure to keep the front office and management team fully informed of guest requests, inquiries, complaints and/or suggestions given by both guests and other departments.
- Display a knowledge of all hotel products, services, price rates, available promotions and discount packages, as well as daily VIP and special events.
- Be aware and communicate hotel services available (dry cleaning, restaurant reservations) and general safety information.
- Maximize room occupa

📌 Recepcionista- NH Studios (Centro)
🏢 Minor Hotels Europe u0026 Americas
📍 Centro