04 ago
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Turtle Trax
|
Monterrey
04 ago
Turtle Trax
Monterrey
Turtle Trax S.A. in Monterrey is seeking a Service Desk Manager to lead a team of 15-20 professionals and drive effective service desk operations.
The idóneo candidate will command fluent English (B2-C1), excel at team motivation, workload planning, and corrective actions, and serve as the primary client escalation point while following ITIL processes and Major Incident Management practices. On-site work in Monterrey with Saltillo involvement is required.
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📌 Senior Service Desk Manager — ITIL & MIM Leader (On-site) (Monterrey)
🏢 Turtle Trax
📍 Monterrey