Job Description

- Ensure smooth and timely freight process flow
- Ensure accurate and timely data entry into our operational system
- Track and Trace Air Export Files and reporting
- Use Tree View on daily basis
- Ensure arrival notices are communicated to overseas and customers
- Ensure accurate and timely client and vendors billing.
- Interact with our customers in arranging their international shipments, meeting customer service standards.
- Contribute to maintain good relationships with suppliers (Airline carriers, trucking companies and others involved).
- Meet compliance at all times to regulations internal and external in accordance with government regulations.
- Understand department process flow, and looking for best practices to improve operational efficiency and productivity
- Ensure all customers standard operating procedures in place and updated in the DLSOPs
- Meet KPI standards in accordance with the Company’s procedures
- Overseas communications, timely responses to emails and requests (internal and external)
- Escalation of problems to Management when necessary.




- Meets company standards of 52 hours training per year per employee.
- Complete mandatory training when required
- Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.

Qualifications

Knowledge:

- Expeditors training and company policies.
- Expeditors services, systems and procedures
- IATA Certification (preferred)

Skills:

- Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
- Pro‑active, strong organizational skills.

Behaviors:

- Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary

Additional Information

Expeditors offers excellent benefits:

- Paid Vacation
- Health Plan: Medical
- Life Insurance
- Employee Stock Purchase Plan
- Training and Personnel Development Program

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📌 Air Export Agent (Ciudad Apodaca)
🏢 Expeditors
📍 Ciudad Apodaca