We are looking for a Correspondents Lead to own end-to-end the strategy, implementation, and operation of our Banking Correspondents channel in Mexico. This role will be responsible for building, scaling, and operating a robust correspondent network, ensuring regulatory compliance, operational efficiency, and sustainable growth.

Responsibilities

- Lead the end-to-end implementation of the correspondent model (0 → 1 and scaling).
- Manage integrations with correspondent network managers and direct correspondents (retailers, aggregators, networks).
- Coordinate and execute the regulatory approval process with the Comisión Nacional Bancaria y de Valores (CNBV) , including preparation and submission of the PEN (Business Strategic Plan) .
- Define and document operational processes, controls, and reconciliation flows.
- Ensure compliance with applicable regulation (banking correspondents, AML/CFT, operational guidelines).
- Lead onboarding of new correspondents from negotiation to go-live.
- Oversee day-to-day operations: transaction monitoring, incidents, SLAs, and operational continuity.
- Coordinate cross-functional teams (Product, Tech, Operations, Legal, Compliance) and external stakeholders.
- Identify opportunities to expand and optimize the channel.
- Define and track KPIs (volume, coverage,



costs, uptime, fraud, etc).

Requirements

- 5+ years of experience in banking, fintech, or payments, with a focus on banking correspondents .
- Proven experience integrating and operating with correspondent network managers and networks.
- Hands‑on experience with CNBV processes, including PEN preparation .
- Strong understanding of Mexican regulatory framework.
- Experience managing complex, cross‑functional projects.
- Strong operational knowledge: reconciliation, settlement, incident management, and risk controls.
- Highly structured profile with strong execution and ownership mindset.
- Native Spanish and advanced English proficiency .
- Ability to operate in fast‑paced, build‑from‑scratch environments.

Nice to have

- Experience launching new payment rails or financial products.
- Prior interaction with regulators or authorization processes.
- Experience working with retailers or non-bank correspondent networks.

What we’re looking for

Someone who understands regulation and can turn it into a scalable, reliable operation . This role requires a hands‑on builder with strong business judgment and execution capability.

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📌 Correspondent Lead (Lead de Corresponsalía Bancaria) (México)
🏢 Banco Plata
📍 México