The Customer Service Intern would assist on follow-up for all orders and quotes along with the administration of customer requests. Performs a variety of order administration support activities for customer accounts.

What you will do:

- Understanding of the job and applies knowledge and skills to complete assigned tasks. Maintains customer inquiries, including correspondence concerning sales order status, order changes and billing/receivables questions.
- Generates and distributes orders and quotes summaries when required.
- Ensure export policies and procedures compliance including license applications, proper export classification on the sales order and customer denied parties screening.
- Work with Finance to process customer invoices.
- Work with Inventory Planning and Shipping to create and facilitate deliveries ensuring customer requirements are met.




- Create and maintain special tracking and customer reports

What you will learn:

- Collaborate and build networks within Global Asset Management, Integral Trade, Finance, Sales, etc.
- Understand Service Level Agreements to prioritize and meet customer expectations.
- Utilize multiple customer collaboration tools/portals and SAP transactions.

Qualifications you must have:

- Must be currently enrolled in the final semesters of a administration or a related field.
- 90% English level- Proficiency and fluency English Skills.
- Problem solving skills.

Qualifications we prefer:

- Preferable advanced knowledge in Microsoft (Word, Excel, PowerPoint).

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📌 Practicante Customer Service (Mexicali)
🏢 Collins Aerospace
📍 Mexicali