Acts as the primary point of contact for customer billing and payment issues on assigned portfolios. Ensures the collections process is working efficiently by monitoring credit limits for customers and collecting all monies due to minimize the risk of bad debt. Manages the collection of customer accounts from an assigned portfolio. Initiates problem resolution using various research and reconciliation techniques, including account reconciliations. Handles and documents internal and external communications via phone, ticket, or email as outlined in department processes.
Please apply with a resume in English as interviews will be conducted in English.
Key Responsibilities
- Works on problems of moderate scope. Demonstrates good judgment in selecting methods and techniques for obtaining solutions.
Knowledge
- Basic working knowledge of accounting systems.
Skills
- Data Analysis
- Financial Modeling Skills
Education And Experience
- High School Diploma or regional equivalent required.
- Bachelor's Degree required, preferably in a related field. Additional relevant experience may substitute degree at the manager’s discretion.
- 1-2 years of work experience in an Accounts Receivable or Accounts Payable role required.