A leading recruitment agency is seeking a Customer Success Manager in Mexico to implement strategies for long-term customer relationships. You'll collaborate across teams to resolve technical issues, utilize customer success frameworks, and ensure customer satisfaction metrics like CSAT and NPS are met. Adecuado candidates should have 7+ years in customer-facing roles and a solid understanding of L2/IP/MPLS networks. The role offers opportunities in a fast-paced environment with leading telecom and data center projects.
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📌 Customer Success Architect - 5G & Edge Networking (Ciudad de México)
🏢 Sydney James Recruitment
📍 Ciudad de México
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