Citi in Mexico City is seeking an experienced customer support professional to handle inquiries and supervise escalated issues within the disputes team. You will identify opportunities to offer value-added products while complying with regulations, and communicate with management on productivity and MIS indicators. Training staff and supporting process improvements are part of the role.
📌 Administrative Support Specialist — Disputes & Data Ops (Ciudad de México)
🏢 Citi
📍 Ciudad de México
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