At SiteMinder we believe the individual contributions of our employees are what drive our success. That's why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of doing so. It's in our differences that we will keep revolutionising the way for our customers. We are better together!

What We Do...

We're people who love technology but know that hoteliers just want things to be simple. So since 2006 we've been constantly innovating our world-leading hotel commerce platform to help accommodation owners find and book more guests online - quickly and simply.

We've helped everyone from boutique hotels to big chains, enabling travellers to book igloos, cabins, castles, holiday parks, campsites, pubs, resorts, Airbnbs, and everything in between.

And today, we're the world's leading open hotel commerce platform,



supporting 50,000 hotels in 150+ countries - with over 130 million reservations processed by SiteMinder's technology every year.

The Onboarding Specialist role

As our Customer Implementation/Onboarding Specialist, you provide software training to our hotel customers across Mexico via screen share, chat, and phone. You'll use an engaging and informative style to ensure our customers learn how to use the products and benefit from all its features.

We provide you with product and internal software training and pair you with a seasoned buddy to perform mock training before we have you training our customers.

All we ask of you is amazing, go-getting attitude and your passion for providing and striving for a positive customer experience (this we can't train!).

What you'll do...

- Qualify customer requirements, identify the appropriate set up requirements and prepare the customers for core p

📌 Customer Onboarding Specialist (Ciudad de México)
🏢 SiteMinder
📍 Ciudad de México