At Rapido Solutions Group, we connect fast-growing U.S. companies with top general talent.

From Guadalajara and León, we create career opportunities that bridge Mexico and the U.S. logistics industry.

We value diversity, joy, and passion, fostering a dynamic workplace where people grow both personally and professionally. Our goal is to be the best place to work, offering wellbeing programs, social initiatives, and real career growth.

$500 MXN punctuality bonus

Extra shift bonuses for evenings or weekends

? Be the Voice of Our Operations!

Join our Customer Service & Operations Team and help keep our logistics network moving. You’ll be the vital link between customers, carriers, and internal teams — ensuring every shipment runs smoothly from start to finish.

Whether it’s solving a last-minute issue or tracking a delivery, your communication and problem‑solving skills will make a direct impact.

? What You’ll Do

Respond to customer inquiries via phone,



email, or chat

Coordinate pickups, deliveries, and schedules

Track & trace shipments, providing real‑time updates

Resolve issues with carriers and operations teams

Maintain service documentation and compliance reports

Excellent verbal and written communication in English (B2 level)

Strong problem‑solving and conflict‑resolution abilities

Ability to multitask and manage priorities effectively

Customer‑focused mindset and positive attitude

Calm and professional under pressure

Opportunity to grow within the logistics and customer service industry

Dynamic, bilingual, and multicultural work environment

Competitive salary + bonuses for evening and weekend shifts

Ongoing training and career development

Our positions are on-site in

📌 Customer Service & Operations Rep (Centro)
🏢 Rapido Solutions Group
📍 Centro