Position: Process Developer - Sales and Commercial_
- Location: Zapopan, Jal._
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- Ready to shape the future of work?
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- At Genpact, we don't just adapt to change—we drive it.
AI and digital innovation are redefining industries, and we're leading the charge.
Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help integral enterprises work smarter, grow faster, and transform at scale.
From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges._
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- If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment._
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- The primary responsibility of an SDR is to research leads, qualify leads and book meetings and hand over to the Account Manager/sales team for further engagement and conversion to build sales pipeline._
- The job involves proactive research, outreach, and communication to identify potential customers and initiate the sales process._
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- Job Description/Responsibilities:_
- _Conduct outbound prospecting activities to qualify new leads, book meetings and expand the sales pipeline._
- _Conduct initial discovery calls or with leads/prospects to assess their suitability and interest in the company's products or services and book meeting for Account Managers._
- _Meet and exceed weekly and monthly meeting booking targets set by Team Lead and perform other peripheral admin activities as required._
- _Collaborate with the sales team to transfer qualified leads and provide them with relevant information and context for follow-up._
- _Maintain accurate and up-to-date records of lead interactions and customer information in the CRM system._




- _Participate in regular sales meetings, training sessions, and professional development activities to enhance skills and knowledge._
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- Minimum requirements:_
- _0-2 years exp in outbound customer support operations including sales, BD, customer relationship, customer facing roles._
- _Has demonstrated experience of working comfortably with target driven outcomes_
- _Strong verbal and written communication skills, with the ability to engage and build relationships with prospects._
- _Excellent listening skills and the ability to understand customer pain points and tailor messaging accordingly._
- _Ability to work independently and manage time effectively to prioritize tasks and meet deadlines._
- _A positive and resilient attitude with the ability to handle rejection and objections_
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- Why join Genpact?
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- Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation_
- Make an impact - Drive change for global enterprises and solve business challenges that matter_
- Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities_
- Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day_
- Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress_
- Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up._
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- Let's build tomorrow together._
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Job_**_Process Developer_
**_ Primary Location_**_Mexico-Zapopan_
**_ Schedule_**_Full-time_
**_ Education Level_**_Bachelor's / Graduation / Equivalent_
**_ Job Posting_**_Apr 11, ****, 6:15:26 PM_
**_ Unposting Date_**_Jun 11, ****, 1:29:00 PM_
- Master Skills List_Operations_
- Job Category_Full Time_

📌 Process Developer-Sales And Commercial (Zapopan)
🏢 Genpact
📍 Zapopan