Individuals in MCA are responsible for designing and implementing a comprehensive and robust Managers Control Self-Assessment (MCA), also known as Risk & Control Self-Assessment (RCSA), and the execution of control activities thus improving identification and remediation of significant control issues and operational risk events in a timely manner.
**Responsibilities**:
- Accountable for managing and overseeing a team of employees
- Manages, plans and conducts a broad range of deliverables for projects.
- Manages and executes strategic design and process improvement projects across the enterprise.
- Lead cross-functional projects, ensuring alignment between solutions and business objectives through effective communication.
- Support control activities of the Managers Control Self-Assessment (MCA) program, also known as Risk & Control Self-Assessment (RCSA).
- Assist & oversee the MCA program, including the annual/semi-annual/quarterly/monthly attestation, quality oversight, and related reporting.
- Identify, analyze, and assess potential risks, ensuring timely identification and remediation of significant control issues and operational events.
- Support the execution of the MCA in accordance with the ORM Policy & Framework, as well as applicable Policies, Standards, and Procedures.
- Develop and maintain ORM tools and methodologies to support accurate and consistent assessments of the risk and control environment
- Regularly monitor key performance indicators (KPIs) and evaluate the effectiveness of risk and controls - Recommend enhancements or improvements as necessary to the MCA.




- Maintain a robust tracking and reporting MCA inventory including key metrics to provide visibility on the status of control gaps and MCA quality control processes
- Drive MCA best practices, transformation, and execution consistency across business/functions.
**Qualifications**:
- Minimum of 6-10 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry.
- Ability to identify, measure, and manage key risks and controls.
- Strong knowledge in the development and execution for controls.
- Proven experience in control related functions in the financial industry.
- Proven experience in implementing sustainable solutions and improving processes.
- Understanding of compliance laws, rules, regulations, and best practices.
- Understanding of Citi's Policies, Standards, and Procedures.
- Strong analytical skills to evaluate complex risk and control activities and processes.
- Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level.
- Strong problem-solving and decision-making skills
- Ability to manage multiple tasks and priorities.
- Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word.
**Education**:
Bachelor's/University degree, Master's degree preferred
Background Competente en Riesgo, Control Interno, Auditoría o relacionados.
Experiência en Mediación de Conflicto
Comunicación Asertiva
Habilidades de Negociación
Experiência Preferente en Issue Management
Inglés Intermedio
Liderazgo de Equipo**Job Family Group**:
Controls Governance & Oversight
- **Job Family**:
Managers Control Self-Assessment
- **Time Type**:
Full time-
- View Citi's _EEO Policy Statement_ and the _Know Your Rights_ poster._

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