At Oliver Wyman, a Marsh (NYSE: MRSH) business, we bring deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help organizations navigate their most defining transformative moments.

As a business of Marsh, we work alongside the world's leading experts across risk, reinsurance and capital, people and investments, and management consulting. We are looking for an enthusiastic, motivated people-person to join our Americas team to oversee the provision of high-quality day to day operations of the Executive Assistant team. 20 direct reports who work as Executive Assistants supporting the Partner team. This includes coordination and management of staff ensuring development of skills and experience. PLEASE SUBMIT CVs IN ENGLISH THIS IS A HYBRID ROLE THAT REQUIRES A PRESENCE IN THE OFFICE 2 DAYS PER WEEK.

THERE IS NO OPTION TO BE FULLY REMOTE.

- Management

Independent management of team day-to-day operations

Collaborate with Regional EA Manager and local office leadership on process enhancements to improve efficiencies and capacity management

Leads team meetings with a strategic agenda including sharing relevant business updates

Communicates issues and team needs to regional/local office leadership and EA management

Regular touchpoints with internal clients, EA management and other stakeholders

Occasional involvement in special projects for EA Department Approve holiday, "work from home" requests (and timesheets where required)

Track attendance, punctuality, vacation, "work from home", timesheets and overtime (where required) Performance

Identify skills/learning gaps for team and suggest training content

Assist team with setting individual performance goals

Work with COO, HC and EA management to calibrate performance ratings and compensation for team

Writes and delivers performance reviews

Provides coaching to help team achieve goals, develop skills or improve performance





Manages performance issues including conducting and enforcing disciplinary processes in conjunction with HC Training

Coordinate training schedule of new team members

Develops and delivers training content

Provide feedback to Training Network on training materials At least five years' experience working in an administrative management position.

Experience in management consultancy or similar professional services industry would also be an advantage

At some point in career candidate will have worked as an executive assistant

Strong personnel manager capable of recruiting, training, coaching and motivating talent

Ability to undertake projects and produce quality and timely results The ideal candidate should have a current VISA. Fluency in English required, other languages may be required depending on office location

Proficiency working with Microsoft Office Suite

Experience with CRM a plus Excellent time-management

Oliver Wyman is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. com, or follow us on LinkedIn and X. Marsh is committed to creating a diverse, inclusive and versátil work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

📌 Oliver Wyman- EA Manager- Mexico City (Ciudad de México)
🏢 Oliver Wyman
📍 Ciudad de México