The Ops Support Specialist 3 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team.
Additionally, the Ops Support Specialist 3 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients.
The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.
**Responsibilities**:
- Document processes in an accurate and detailed manner and follow established procedures to complete complex assignments
- Identify process gaps requiring escalation, offering potential solutions
- Assist with inventory management and workflow needs as dictated through risk priority and service level
- Support a range of products and services
- Analyze problems and formulate solutions through research and investigation
- Navigate, test and execute moderately complex databases, spreadsheets, and systems
- Ensure accurate and timely account handling
- Assist in activities that help reduce organizational impact and/or loss
**Qualifications**:
- 1 year of relevant experience
- Proficient computer and typing skills
- Ability to adapt to new technology quickly and seamlessly
- Consistently demonstrates clear and concise written and verbal communication skills
- Ability to work with others to complete assigned tasks
**Education**:
- High School diploma or equivalent
This job description provides a high-level review of the types of work performed.
Other job-related duties may be assigned as required.
**PARA LA POSICIÓN REQUERIMOS**:
- Bachillerato Concluido,



Licenciatura trunca o en proceso en área contable o administrativa.
- Experiência en ramo operativo, contable, administrativo, financiero.
- Habilidades de redacción / **Conocimientos contables deseables** /**gran capacidad de análisis.
**:
- ** Excel intermedio**, manejo de bases de datos y fórmulas, tablas dinámicas, cruces de información
- Trabajo en equipo.
- Buena comunicación oral y escrita
- Trabajo bajo presión.
- Comunicación efectiva.
- Tolerancia al cambio y a la frustración.
- Analítico
- Responsable y comprometido
**EL OBJETIVO DE LA POSICIÓN ES**:
- Monitoreo eficaz de las operaciones que ejecuta el equipo operativo para detectar oportunamente fallas o riesgos en los procesos de nuestra subdirección.
- ** Realizar monitoreo de controles y/o ejecución de procesos Contables.
**:
- Ejecutar controles que monitorean el correcto procesamiento de operaciones mayores a $250,000 de nuestro segmento operativo
- Ejecutar controles que monitorean la correcta consulta de los sistemas del banco.
- Validar a través de cruce de bases de datos que las consultas que realizan los operadores del área en los distintos sistemas del banco, sea acorde a los procesos asignados.
**LA MODALIDAD Y HORARIO DE LA POSICIÓN**:
- EDIFICIO REVOLUCIÓN ****
- RESIDENTE
- De LUNES a VIERNES
- De 9 a 18 h**Job Family Group**:
Operations - Core
- **Job Family**:
Operations Support
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
View the "**EEO is the Law**" poster.
View the **EEO is the Law Supplement**.
View the **EEO Policy Statement**.
View the **Pay Transparency Posting

📌 Banamex Analista De Ejecución De Controles Y Procesos Contables / (Xico)
🏢 Citi
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