Our Client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C;). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 18,500 employees. Finally, our Client is part of one the largest Insurance Groups in the world.
What to expect on your journey with us:
A solid and innovative company with a strong market presence
A dynamic, diverse, and multicultural work environment
Leaders with deep market knowledge and strategic vision

Role Description:
Program Design & Governance
Define enterprise DR governance framework (policy, standards, controls, RACI)
Establish risk-based testing methodology and frequency model
Define “what, how, and evidence” for DR testing
Testing Governance & Oversight
Define annual DR testing plan and coverage model
Implement governance cadence (quarterly reviews, approvals)
Track execution and validate results
Issue Management Framework
Define DR issue logging, severity classification, SLA, and remediation tracking
Implement centralized issue tracking
Regulatory & Audit Readiness
Produce auditable evidence and reporting
Support NY DFS and internal audit attestation requirements
Automation Enablement
Build integrated data model and implement Power Platform solution for: Tracking test coverage and results
Audit traceability and reporting
Executive dashboards.

Essential Job Functions
Oversees the planning and controlling of day to day project tasks and budgets




Implements organizational governance
Interacts with business and IT partners within the immediate environment to foster commitment and teamwork. Handles specific customer challenges (escalation).
Works with business unit to define critical business needs and arranges appropriate resources.
Is responsible for the delivery of large scale projects to the business including risk, quality, and change management, system dependency touch points, schedule and financial management
Is accountable for work request evaluation and authorization, development and submission of work orders, as well as review of cost estimates from the suppliers.
Is accountable for Acceptance Criteria and execution of Acceptance Testing at program level.
Is responsible for project level planning, monitoring and reporting on project performance
Signs off on project deliverables
Performs internal project close down
Conducts Post-Implementation Reviews

Requirements
At least 4 years of experience in IT disaster recovery program management.
High school diploma or equivalent required. Bachelor’s degree preferred or equivalent, relevant experience.
Fluency in English
ISO 27031 Certification (nice to have)

Critical Skills
Disaster Recovery - Advanced
Program Management - Advanced

Software / Tool Skills
PowerApps / PowerBI - Intermediate




Cloud Environment
On Premise

Benefits
Competitive salary and performance-based bonuses
Comprehensive benefits package
Career development and training opportunities
Adaptable work arrangements (remote)
Dynamic and inclusive work culture within a globally renowned group
Private Health and Dental Insurance
Pension Plan
Meals tickets
Life Insurance

By applying for this position, candidates acknowledge and agree that:
• Personal Data Processing: The personal data provided during the recruitment and selection process will be collected, processed, and retained for legitimate recruitment and compliance purposes, in accordance with applicable data protection and privacy laws and FBS internal policies.
• Legal Authorization to Work: Employment with FBS is conditional upon the candidate having valid, local legal authorization to work in the country where the role is based at the time of hire. FBS does not sponsor or obtain work authorization unless explicitly stated.
• Exclusivity of Employment and Conflict of Interest: Upon acceptance of an offer and during employment with FBS, employees will not be permitted to engage in parallel employment, professional activities, or paid work for other entities. Any ownership, partnership, directorship, or participation in other businesses or companies must be fully disclosed and formally reviewed in accordance with FBS internal conflict‑of‑interest and external engagement policies prior to the start date or as soon as such circumstances arise.
Failure to comply with these conditions may impact the hiring decision or employment continuation.

📌 FBS IT Disaster Recovery Program Manager (Ciudad de México)
🏢 Capgemini
📍 Ciudad de México