03 ago
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XtendOps
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Linares
Basic Information- Days off: 2 per week - Work modality: 100% on-site- Location: MTY - AIM · Calle Gral.
Carlos Salazar Ote.
703, Centro, ***** Monterrey, N.L., Mexico- Market: US (client-facing calls); role based in Mexico- Customer profile: Prospective clients seeking legal assistance, usually due to an injury or monetary loss.
- Sales involved: No - customer service only, no legal experience required- Core function: First point of contact; gathers basic case infoand routes to correct departmentCandidate Criteria- HS diploma or GED (required)- Can multitask across software while on live calls- Works well independently AND on a team- Track record of reliability/attendanceTraining Commitment- Duration: 3 weeks total (2 wks product training + 1 wk nesting)- Schedule: On-site, 8:00 AM – 5:00 PM- Must be available full-time on-site during training window
📌 Customer Service Representative (Linares)
🏢 XtendOps
📍 Linares