Job summary:Quasar's Program Management Team comprising of Program managers and Program Specialists, manage and are responsible for P&L; for designated Programs as well for ensuring Excellent Customer Experience.
As a Program Specialist, you will work together with Program Manager to ensure a program meet Customer expectations – defined by On Time Delivery, Quality of products delivered and providing Excellent Customer Support.
Program Specialists work with KAM, Quality, Manufacturing, Finance, and other functions across Quasar as well as Customer.Responsibilities1.
:Support Program Manager for reach P&L; Targets for assigned program2.
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Maintain excellent relationship with customers by coordinating internal activities and providing timely updates3.
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Suggest and / or manage implementation of cost reduction initiatives4.
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Receive and Manage Customer POs from receiving till fulfilment5.
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Maintain accurate costing files for each program6.
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Manage changes in scope of program that will affect cost and scheduling of orders7.
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Coordinate with Finance Department on Payment issues8.
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Other tasks assigned by superior.Qualification:Educational Background and Experien1.
ceCollege and abov2.
e.Three (3) or more years of experience as Program Specialist / Customer Service Specialist in Medical Device / Electronic Industry.Skills and Competenci1.
esGood Communication Skills to manage internal and external communication2.
s.Knowledge of FDA regulations preferr3.
edMust be results-orient4.
edDemonstrated ability to successfully support multiple programs and meet targets for P&L; and Customer Satisfactio5.
n.Demonstrated proficiency in Microsoft Office Tools is required.

📌 Program Specialist (Tijuana)
🏢 Quasar Medical | Medical Device Manufacturer
📍 Tijuana