EDiscovery Manager (Legal Support)Location: Remote – MexicoSchedule: Full-Time, Monday–Friday | 9:00 AM – 6:00 PM ESTAbout the RoleWe are seeking an experienced eDiscovery Manager (Legal Support) to lead complex eDiscovery matters while serving as a strategic partner to clients and internal teams.This is a senior-level role responsible for managing the full lifecycle of eDiscovery projects, delivering exceptional client service, providing workflow guidance, and ensuring successful execution across multiple engagements.What You'll DoeDiscovery & Litigation Support Management- Manage complex eDiscovery matters from project scoping through final productions and project closure.
- Oversee data processing, review workflows, analytics, quality control, productions, and reporting.
- Develop project plans, timelines, communication strategies, and engagement protocols.
- Monitor deadlines, project performance, budgets, and resource allocation.
- Identify risks early and implement strategic solutions to maintain successful project outcomes.
- Ensure all matters are managed according to industry best practices and defensible eDiscovery methodologies.Client Relationship & Service Delivery- Serve as a trusted advisor and escalation point for clients.
- Build and maintain strong client relationships through proactive communication and consultative guidance.
- Lead discussions regarding workflows, project strategy, service delivery, and client objectives.
- Ensure a consistent and exceptional client experience across all assigned matters.
- Gather and act on client feedback to improve service quality and operational performance.Leadership & Team Collaboration- Provide mentorship and guidance to Project Managers and team members.
- Assist with resource planning, workload balancing, and delivery oversight.




- Share best practices and contribute to continuous process improvement initiatives.
- Act as a senior resource for complex project, workflow, and client challenges.Operational Excellence- Track project metrics, utilization, and service delivery performance.
- Support process improvements, workflow optimization, and operational efficiency initiatives.
- Promote accountability, quality standards, and consistent project execution.
- Leverage reporting and analytics to enhance client outcomes and team productivity.What We're Looking ForExperience & Qualifications- 7+ years of experience in eDiscovery, Litigation Support, Legal Technology, or a related field.
- Proven experience managing complex, client-facing eDiscovery matters.
- Advanced, hands-on experience with Relativity/RelativityOne (Required) .
- Deep understanding of the Electronic Discovery Reference Model (EDRM).
- Experience overseeing data processing, document review, productions, analytics, and quality control.
- Strong project management, organizational, and problem-solving skills.
- Excellent written and verbal communication abilities.
- Demonstrated ability to build trusted client relationships and manage multiple priorities simultaneously.
- Experience mentoring or supporting project teams is highly preferred.Preferred Qualifications- Relativity certifications.
- ACEDS, PMP, or related industry certifications.
- Experience supporting law firms, corporate legal departments, government entities, or major litigation matters.
- Experience utilizing reporting dashboards and performance metrics to drive decision-making.Compensation & BenefitsWe'd love to understand your salary expectations / desired compensation range as part of the process.Direct Contractor:12 vacation days, 15-day Christmas bonus, major medical insurance, accounting support, and laptop equipment.

📌 Ediscovery Manager (Legal Support) (Xico)
🏢 Remoto Workforce
📍 Xico