At Mitratech, we are a team of technocrats focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions.
We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered around great people practices, learning opportunities, and having fun!
Our culture is the idóneo blend of entrepreneurial spirit and enterprise investment, enabling the chance to move at a rapid pace with some of the most complex, leading-edge technologies available.
Today, we serve 20,000 client companies of all sizes globally, representing 30% of the Fortune 500 and over 500,000 users in over 160 countries.Join our global team and see what makes Mitratech a truly exceptional place to work!
This is an outstanding opportunity to join our growing company by supporting our most valued asset – our customers.
In this role, you will own a portfolio of accounts and be directly accountable for net revenue retention and expansion.
You will gain an in-depth understanding of our customers' operations, goals, and challenges so that you can help them gain the most value from their investments with Mitratech.Own and grow a portfolio of accounts — your primary measure of success is net revenue retention and expansion above 100%.




Develop and execute a rigorous pipeline of annual sales and revenue retention targets, with consistent forecasting accuracy.Handle customer calls and inquiries in a prompt and courteous manner with customer experience and resolution as a focus point.Bachelor's Degree; A minimum of 2-4 years of sales and/or account management experience, with a demonstrated track record of growing accounts and exceeding retention targets.
~ High energy with the ability to manage multiple competing priorities, with strong project, organizational, problem-solving and time management skills.
~ Capable of working independently with minimal supervision and in a team environment.
~ Proficiency in all MS Office & Google Office applications.Major medical insurance (Seguro de Gastos Médicos Mayores)Health, dental and vision~20 days PTO + 11 paid holidays + 4 annual global wellness days~ Quarterly stipend of $1,950 MXN for electricity and internet expenses~ Remote WorkCareer Advancement & Professional Development OpportunitiesLinkedIn Learning PlatformAll qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status.

📌 Remote Account Manager (Xico)
🏢 Mitratech
📍 Xico