Virtual Account Manager (Xico)

Virtual Account Manager (Xico)

03 ago
|
Silversea
|
Xico

03 ago

Silversea

Xico

Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group .
We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people.
This is a strategic, revenue-generating role responsible for accelerating Silversea's sales performance in Mexico.
As the face of our ultra-luxury brand in the market, you will own and execute the commercial strategy, driving revenue growth, expanding market share, and strengthening our presence across key trade partners.
Silversea is the benchmark in ultra-luxury cruising, known for its all-suite fleet, all-inclusive offering, curated integral itineraries, and personalized service.
Your mission will be to translate this value proposition into measurable sales results, ensuring strong commercial execution across all channels.
We build world-class ships—and even stronger commercial careers—by empowering our people to drive growth and make an impact in global markets.
We are seeking a highly driven, commercially focused professional to join our team as Account Manager – Silversea Mexico , based in Mexico City, with openness to candidates located in Monterrey.
Revenue Growth & Commercial Strategy
Own a portfolio of high-value trade partners and maximize revenue, guest volume, and yield performance across all accounts.
Develop and execute high-impact sales and marketing strategies aligned with aggressive revenue targets.
Continuously analyze sales performance,



market trends, and customer behavior to adjust strategies and outperform targets.
Build strong, strategic relationships with key stakeholders to influence sales behavior and drive preference for Silversea.
Position Silversea as the preferred ultra-luxury cruise brand within the travel trade ecosystem.
Manage agencies and partners to deliver high-performing campaigns across digital and offline channels.
Ensure timely and impactful communication of promotions, product news, and sales initiatives.
Sales Enablement & Training
Design and deliver high-impact training programs that equip partners with the tools to sell more effectively and increase close rates.
Create compelling sales narratives and value-based selling strategies to differentiate Silversea in the market.
Execute webinars, events, and immersive experiences that drive product knowledge and immediate sales uplift.
Plan and deliver premium client experiences (ship visits, events, luxury showcases) with clear commercial objectives.
Ensure every activation translates into measurable ROI, pipeline growth, and closed sales.
Performance Management & Analytics
Take ownership of sales metrics, KPIs, and budget performance,



ensuring maximum return on investment.
Leverage data tools (including Power BI) to drive insights, automate reporting, and enhance decision-making.
Monitor promotions, incentives, and performance programs to optimize effectiveness and profitability.
3 years of proven success in sales or business development, ideally within luxury, travel, or high-value industries.
~ Strong commercial acumen with a clear track record of driving revenue growth.
~ Bilingual fluency: English & Spanish.
~ Analytical mindset with the ability to translate data into actionable sales strategies.
~ Advanced proficiency in Microsoft Office tools.
~ Flexibility to travel and adapt to a dynamic commercial environment.
~ This is not just an account management role—it is a key commercial driver for Silversea in Mexico.
Your success will be measured by your ability to grow revenue, expand the brand footprint, and deliver measurable business impact in one of the most important emerging luxury markets.
Reporting to the Sales & Brand Manager, this role is the primary point of contact for internal and external stakeholders, driving collaboration and commercial execution for the Silversea brand.
It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law.

📌 Virtual Account Manager (Xico)
🏢 Silversea
📍 Xico

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