The Opportunity

Responsible for providing functional and technical support throughout the sales process and ensuring internal and external clients obtain appropriate product/solution knowledge.

Customer Support jobs deliver a key service bridging the gap from customer inquiry to service delivery and related commercial processes. Proposal jobs ensure proposals are accurately and efficiently prepared to optimize the potential of a profitable agreement. Sales Support Expert also delivers technical solutions and designs to meet the customer's needs at the best cost.

How will you make an impact

- Creates engineering proposals for products and systems, including drawings and plans preparation including meetings with other business units and consortium partners. Review risk analysis with all partners before submitting proposal.
- Defines project tasks. Defines schedule, cost and quality metrics.
- Coordinates the creation of work plans and cost estimates in all applicable engineering disciplines.
- Preparing proposal/presentation of engineering projects/programs including provision of bills of materials, estimated engineering hours,



creating design solutions to proposals for engineering projects or programs and solving critical technical design related issues/ questions from customers
- Works with customers to shape and deliver solutions, seeking feedback and innovating with the customer to drive and deliver improvements.
- Attends project meetings and presents all technical aspects of project assignments. Interacts with customer, contractors, suppliers and others.
- Supports the local Sales organization/customers in determining the most technically appropriate and cost-effective solutions and in preparing demanding offers.
- Provides technical support during the technical meeting, product presentations and negotiations and offers product/ solution/service.
- Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines

Your Background

- Bachelor´s in Electrical Engineering
- 5 to 6 years of experience in high voltage products and services, electrical substations and transformers
- Knowledge of high-voltage products and transformers
- Knowledge of AutoCAD is desirable

More About Us

- Continuous improvement culture
- Growth globally
- Hybrid
- Benefits above the regular in the market

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📌 Sales Support Specialist HV TR (México)
🏢 Hitachi Energy
📍 México