Aplazo is Mexico’s leading buy now, pay later platform seeking a Support Operations Analyst to own escalated cases, monitor data, and design fixes that prevent recurring issues. You will translate user signals into evidence for Product, Risk, and Engineering and assist the Operations team in building scalable processes.
This entry-level role offers learning across support data ecosystems, with emphasis on ownership, automation, and empathetic user follow-up in a fast-growing fintech environment
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📌 Junior Support Ops Analyst-Automate & Elevate Customer Care (México)
🏢 Aplazo
📍 México