HCL Tech is looking for Production Support L2 with strong PL/SQL, with the below skills:JDResponsibilitiesMonitor user requests or service incidents pertaining to Flexcube app and resolve them.Monitor the EOD, EOM, EOY batch and identify any anomalies.Creation of new KBs or modifications of the KB.Run book creationITRS setup and monitoringCreate change request and manage a change implementation.Organize support/provide support to end user during off working hours whenever required.Co-ordinate with Product vendor for any patch or changes.Patch creation and VTM PatchAbility to work in a fast paced, team-oriented environment with minimum direction and management oversight.Skills RequirementBachelor's degree in Information Technology/Computer Science/Programming & Systems6+ years of experience in Prod supportMust have good experience in Flexcube modules like FT,PC PW,



LD & ICExcellent experience in Flexcube Support, Batch monitoring and its workflowGood at Oracle Database PL/SQL, Unix, AutosysExcellent written and verbal communication skillsManage the relationship with the client and all stakeholdersUnderstanding of different interfaces and partner systemsSWIFT messaging flow and different MT typesBenefits:Christmas bonus 30 daysVacation bonus 25%Internet bonus ($850 per month)100% Payroll schema with Social security IMSS.12 vacation days at first yearLife InsuranceProfit Sharing (PTU) (15 days to 1 month of salary)Major medical insurance13% Saving funds ($113,000 anuales aprox)Meals Allowance ($3,500 mensuales aprox)

📌 Production SupportWith Strong Pl/Sql (México)
🏢 HCLTech
📍 México