Sovos in Mexico City seeks a Technical Support Specialist to be the critical link between our SaaS platform and customers, ensuring swift resolution of technical issues.The role involves troubleshooting, documentation, and creating knowledge articles to enhance customer experience.The idóneo candidate will possess strong technical skills, communicate effectively with non-technical users, and exhibit problem-solving abilities.Minimal travel may be required for this position.
#J-*****-Ljbffr