Job Description Experience: Providing application production support in ACC.
First Level Suppot for appplications for Call Centers.
Initial troubleshooting of applications.
Functions: Give supports to Call Center, Screen Recording plataforms and Mobile apps.
The person should provide application production support in ACC.
First level support for applications for 3 PCC call centers and Call Recording systems.
Initial troubleshooting of applications – does not include the code changes and defect fixes.
Should coordinate with other teams to resolve the outages.
Documentation for support and troubleshooting.
Updating knowledge database.
We offer atractive salary + Superior benefits and relocation bonus.
If you are interested please send your Resume to a.malop@dresdenpartners.
com Qualifications Comunication.
Working under preassure.
Additional Information All your information will be kept confidential according to EEO guidelines.
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📌 It Service Engineer (Jalisco)
🏢 Dresden Partners
📍 Jalisco