Job Title: Case ManagerSchedule: Full-time, 5 days a week (may include Saturdays)Compensation: $20,000 – $30,000 MXN per month, based on experienceDe la Rosa Law Group is a U.S. immigration law firm with operations in Mexico, dedicated to helping individuals and families navigate complex immigration processes—particularly in humanitarian visa cases.We are looking for a dedicated and detail-oriented Case Manager to join our team in Lomas de Chapultepec.Position Overview:Case Managers serve as the main point of contact for clients once a case is opened.They play a key role in guiding clients through the legal process by offering support, collecting information and documentation, and ensuring timely and accurate case preparation.Key Responsibilities:Serve as the primary liaison between clients and the firm once their case has been openedAssist clients in completing immigration forms and gathering supporting documentationCollect evidence and prepare case files in collaboration with the legal teamMaintain organized and up-to-date case records using the firm's internal systemsProvide updates to clients on case status and next stepsCoordinate with attorneys and other team members to ensure deadlines are metOffer compassionate support to clients navigating stressful and sensitive legal mattersPreferred Qualifications:Previous experience working in a law firm, ideally specializing in U.S. immigration and humanitarian visa cases (e.g. VAWA, T Visa, U visa)Strong attention to detail and excellent organizational skillsExcellent communication skills in both Spanish and EnglishAbility to manage multiple cases simultaneously and meet strict deadlinesTech-savvy and comfortable learning new systems and toolsProfessional, empathetic, and client-focused demeanorWhy Join Us?
Be part of a mission-driven team making a real difference in people's livesWork in a dynamic, fast-paced, and supportive environmentOpportunities for growth and learning within the immigration law fieldSeniority level: Entry levelEmployment type: Full-timeJob function: OtherIndustries: Human Resources Services#J-*****-Ljbffr

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