Description

The Member & Supplier Engagement Manager is responsible for driving engagement, accelerating growth, and improving commercial performance across AD México by influencing Member and Supplier behaviors.

This role plays a critical part in expanding the AD México network, increasing participation in AD programs, and maximizing the value delivered through supplier partnerships. It combines strategic insight, data-driven decision-making, and strong execution to deliver measurable impact in sales, conversions, and overall ecosystem performance.

Success in this role will be measured by tangible improvements in Member participation, supplier conversions, network expansion, and overall commercial results.
Key Responsibilities

Member & Network Engagement

Manage relationships with assigned AD Members, acting as the primary point of contact for engagement and performance
Drive Member Participation Rate through structured engagement and targeted initiatives
Conduct regular business reviews and ensure follow-up on agreed actions
Monitor Member satisfaction and ensure internal alignment to resolve issues
Promote adoption of AD programs, processes, and best practices
Ensure compliance with Membership requirements and performance standards
Act as the internal advocate for Members across AD México
Identify new Member prospects aligned with strategic priorities

Lead onboarding and activation activities to ensure early adoption and integration

Supplier Engagement & Growth

Align Member needs with Supplier Partner value propositions to drive growth and conversions
Increase Supplier Partner engagement, participation, and performance
Identify and execute joint business opportunities between Members and Suppliers
Drive conversion initiatives to increase Member purchases with AD Supplier Partners
Partner on identifying opportunities for new suppliers and the onboarding process
Lead and support supplier meetings, reviews, and engagement initiatives




Act as liaison in resolving Member–Supplier conflicts

Partner in identifying program enhancement opportunities

Program Execution & Commercial Performance

Lead execution of core AD programs, including:

Market Planning
Conversion Campaigns
Incentive Programs

Purchase Power Survey

Drive strong participation and consistent execution across Members and Suppliers
Identify and execute opportunities to increase rebates, earnings, and overall commercial performance
Identify bottom‑performer improvement opportunities and action plans
Own growth initiatives across Members and Suppliers to maximize overall performance

Identify and drive new revenue and growth opportunities across the network

Analytics, Reporting & Governance

Improve performance across Members and Suppliers, monitoring, analyzing sales, earnings, participation, and growth trends.
Develop and leverage dashboards, scorecards, and reporting tools to support decision-making
Identify risks and opportunities and proactively drive corrective actions
Partner in forecasting, budgeting, and performance tracking processes
Prepare materials for governance forums, board meetings, and supplier engagements
Ensure follow-up on key actions and accountability across stakeholders

Drive continuous improvement in processes, reporting, and best practice implementation

Requirements

Knowledge, Skills, and Abilities

Strong relationship management skills and ability to build long‑term trust with Members and Supplier Partners
Ability to engage effectively with senior executives and owner‑led businesses




Strong analytical and financial acumen with the ability to translate data into actions
Proven ability to influence outcomes without direct authority in a highly relational environment
Strong execution mindset with the ability to drive results in complex, cross‑functional settings
Excellent communication, presentation, and facilitation skills
Ability to manage competing priorities and operate in a fast‑paced environment
Strong organizational and project management capabilities
Ability to build consensus, manage conflict, and align stakeholders

Experience working with owner‑led businesses or mid‑to‑large distributors is highly desirable

Qualifications

Bachelor’s degree in Business, Engineering, or related field (MBA preferred)
5 – 8+ years of experience in business development, operations, or program management
Experience in electrical, industrial, or distribution sectors preferred
Experience working in B2B networks or with Members/Supplier Partners
Proven track record of delivering measurable results

Strong proficiency in data analysis, reporting tools, and Microsoft Office

Additional Comments

Based in Mexico City with 40–60% travel across Mexico
Regular interaction with senior executives across Member and Supplier organizations

Critical role in driving growth, engagement, and operational excellence of AD México

AD is proud to be an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.

At AD, we support a collaborative and inclusive environment. We value open participation from individuals with different ideas, experiences, and perspectives which we believe make AD a better place to work.

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📌 Manager, Member & Supplier Engagement, AD México (Ecatepec de Morelos)
🏢 Affiliated Distributors
📍 Ecatepec de Morelos