Who we are
Steel Carriers is a cross-border trucking group, C-TPAT certified, with our own fleet crossing through Laredo daily, entities on both sides of the border, and a portfolio of U.S. clients and freight brokers.

The role
We're looking for the single owner of our revenue cycle: from delivered load to correct invoice, from invoice to collection call, from call to money in the bank. You invoice, you upload to client portals, you collect — and when a broker in Chicago short-pays an invoice, you pick up the phone, dispute it, and resolve it in English without escalating to management. Today this function is split across several people; your job is to unify it and own it.

What you'll do

- Invoice for all three group companies: QuickBooks on the U.S. entities — always the correct entity, POD attached, zero errors: every rejected invoice is 30 days of collection lost. CFDI 4.0 with complementos de pago on the Mexican entity as well.
- Upload invoices to each client's portal and master their specific requirements (formats, attachments, deadlines, rejections); build and maintain the requirements matrix per client
- Run collections for the entire group: weekly aging, collection calls and emails to U.S. clients and brokers, short-pay and deduction disputes, payment plan negotiations, follow-up until deposit
- Reconcile and apply incoming payments: remittances, ACH, wires, factoring
- Build the file on every account: payment promises, dispute history, AP contacts
- Deliver a weekly report to management: invoiced, collected, committed, stuck — and why. Management only steps into the accounts you escalate

What you need

- Fluent conversational English (C1+): the interview is conducted in English and the job is worked in English on the phone every single day. If your English is written-only, this is not your role




- Solid command of CFDI 4.0 and complementos de pago — you'll be invoicing in Mexico daily
- 2+ years in billing and collections, including phone collections with U.S. clients
- Hands-on experience resolving payment disputes: short-pays, deductions, portal-rejected invoices
- QuickBooks or equivalent ERP; intermediate-advanced Excel
- Grit and composure: firm on collections without burning the commercial relationship — you'll be collecting from people we'll keep working with
- Obsessive attention to detail: in this role, one wrong field costs real money

Nice to have: freight/logistics industry or back-office experience at a U.S. 3PL or broker in Monterrey, client portals (Coupa, Ariba, broker portals), factoring, multi-entity MX/USA invoicing, TMS experience (Ditat or similar).

Schedule: Monday to Friday 7 am to 4 pm, Saturdays 8 am to 2 pm.

What we offer

- Mexican full legal benefits
- $1,000 MXN weekly bonus for a week in green: invoicing up to date with zero rejections, collections executed on schedule, payment promises documented, report delivered — clear rules, evaluated objectively against the system, not against anyone's opinion
- Additional $1,000 MXN for every 4 consecutive weeks in green
- A role with a single owner, real autonomy, and a direct line to management

Sueldo: $26,000.00 - $31,000.00 al mes

Pregunta(s) de postulación:

- ¿Tu nivel de inglés te permite negociar un plan de pagos por teléfono con un departamento de cuentas por pagar americano?
- Has subido facturas a portales de clientes? A que portales?
- ¿Resides en la zona metropolitana de Monterrey para trabajar presencial en Apodaca?

Experiencia:

- llevando facturación y cobranza: 2 años (Obligatorio)

Idioma:

- ¿Has disputado short-pays con clientes americanos? (Deseable)

Lugar de trabajo: Empleo presencial

📌 Billing & Collections Specialist — Transporte USA (México)
🏢 STEEL CARRIERS
📍 México