- Administer and maintain Salesforce Marketing Cloud
- Configure and deploy email campaigns
- Build and manage customer journeys in Journey Builder
- Manage Contact Builder and Data Extensions
- Configure Automation Studio workflows
- Create CloudPages, landing pages and forms
- Execute QA before campaign deployment
- Troubleshoot production issues
- Optimize platform performance
- Maintain technical documentation
- Recommend platform improvements
- Work directly with the IDB Marketing Cloud Business Owner
- Support daily operations and urgent requests
REQUIREMENTS
Technical Skills
- Salesforce Marketing Cloud Enterprise
- Journey Builder
- Automation Studio
- Contact Builder
- SQL & Data Extensions
- CloudPages
- AMPscript/HTML Email Development
- Responsive email development
- CRM integrations
- QA & Deliverability
- Marketing Automation