#Administrativo10

About our company

Confie is the largest independent personal lines insurance agency and broker in the United States—serving customers nationwide. In 2010, we established our Shared Services Center in Tijuana, Baja California, creating a world-class operation built to efficiently support our customers, drive innovation, and develop exceptional talent. Since then, our Mexico operation has become a vital extension of our organization, strengthening the work that powers our U.S. business and elevating the experience of customers across all 50 states. Today, more than 1,800 team members—both on-site and remote—help fuel our success with a focus on quality, consistency, and operational excellence.

Our growth reflects a deep investment in technology, continuous improvement, and—most importantly—our people. We foster an inclusive, fast-paced, and collaborative culture where employees are encouraged to grow and build long-term careers with a company shaping the future of insurance.

Learn more at www.confiemx.com

To be a part of IT Network team who is responsible to maintain a reliable, secure and efficient network communication throughout a complex network system. Assist with day-to-day operations, monitor network performances, identify issues and their resolutions. The candidate must have knowledge and hands-on experience with Cisco networks, MPLS, SDWAN, Cisco routing and switching standards and technologies.

Job Responsibilities:

- Maintain network SLA standards while troubleshooting day-to-day tickets, while pro-actively monitoring and responding to prevent network related issues.
- Configuration of Cisco device (Routers, Switches, ASA) from scratch, perform tests and deployment of network presented.
- Responsible to oversee,



create and maintain comprehensive documentation for all implemented network systems and update for each system change.
- Responsible to plan, manage, and execute after hour network maintenance with minimal or no impact to company operations.
- Responsible for managing outsourced network support vendors.
- Responsible to manage and deliver multiple projects within expected due dates, ensuring to keep all parties involve informed of progress /obstacle
- Evaluate, recommend, plan, and implement new technologies and procedures

RequirementsExperience:

- 3+ years of hands-on experience in network deployment, managing/maintaining and troubleshooting networking protocols and technologies such as: Wide Area Networks, Local Area Networks, MPLS, DMVPN and SDWAN technology, Cisco Routing&Switching; and other protocols such as BGP, EIGRP, TCP/IP, SMTP, HSRP etc. security appliances, wireless technology, Data Center experiences and other related technologies, or equivalent combination of education and experience.
- Experience with IP addressing, VLSM and IP routing protocols (EIGRP, BGP)
- Experience with Cisco technologies (Catalyst, ASR, Cisco ASA, Cisco AnyConnect)
- Experience with support tools such as industry standard network monitoring systems (SolarWinds, Auvik, syslog servers)
- Problem solving, troubleshooting, and analytical skills with the ability to define problems, collect data, establish facts and draw valid conclusion to respond to common and complex inquiries.
- Specialized knowledge: Cissco Certified Preferred (CCNA)
- English Level: Advanced

Benefits

- Competitive weekly salary
- Legal benefits
- Christmas bonus
- Savings fund
- Profit sharing (PTU)
- Vacation days
- Vacation premium
- Extra paid days off
- Private medical insurance and preventative care
- Friendly work environment
- ​Financing and discounts at local restaurants and coffee shops
- Growth opportunities

Job Type: Full-time

Work Location: In person

📌 Network Admin (México)
🏢 Confíe Tijuana
📍 México