Location: Remote

Employment Type: Full-Time (8am - 5pm PST)

Experience Required: Minimum 4 years

About the Role:

US Job Finders is seeking a detail-oriented and proactive Service Coordinator to support a fire alarm and construction services company based in California. As the main point of contact for scheduling and service coordination, you’ll play a key role in ensuring operational efficiency and top-tier client satisfaction.

This position is adecuado for someone who thrives in a fast-paced environment, enjoys multitasking, and has a strong sense of ownership over their work. You’ll work closely with technicians, clients, and the leadership team to keep projects moving and clients informed.

Key Responsibilities

- Manage daily scheduling for service calls and inspections
- Serve as the first point of contact for incoming service-related calls and emails
- Update the CRM and project calendar with new requests, technician notes, and follow-ups
- Communicate effectively with field technicians to ensure alignment on job schedules and priorities
- Follow up with clients to confirm satisfaction and document resolution of service tickets
- Provide estimating support for fire alarm systems (preferred, but not required)
- Maintain a high level of accuracy in documentation and coordination tasks
- Track technician productivity (billable vs.



non-billable hours) and schedule adherence

Required Skills & Qualifications

- Minimum 4 years of experience in administrative coordination or project support
- Strong verbal and written communication skills in English
- Excellent organizational and time management abilities
- Confident using CRM platforms and online calendars
- Comfortable reading maps and helping technicians route efficiently
- Ability to multitask and manage competing priorities with professionalism
- Tech-savvy and responsive with reliable internet and a functioning computer

Nice to Have

- Previous experience in the fire alarm, construction, or field services industry
- Estimating experience for fire alarm services or similar technical systems
- Familiarity with field service software and tools used for dispatching or service tracking

Working Hours

8am - 5pm PST

Why Join

- Work closely with a U.S.-based leadership team that values autonomy and contribution
- Help streamline essential field service operations for a growing company
- Enjoy a remote-first environment with long-term growth opportunities
- Make a measurable impact by helping technicians succeed and customers stay safe

Job Type: Part-time

Pay: $15,000.00 - $25,000.00 per month

Work Location: Remote

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