Position Summary

The Collections Agent will be assisting with accounts receivables and collections duties including, but not limited to; collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency.

Main Responsibilities:

- Review open accounts for collection efforts.
- Making outbound collection calls in a professional manner while keeping and improving customer relations.
- Resolve client-billing problems and rescue accounts receivable delinquency, applying good customer payments in accordance with payment due dates.
- Collect customer payment in accordance with payment due dates.
- Identify issues attributing to account delinquency and discuss them with the Account Managers
- Review and monitor assigned accounts and all applicable collection reports.
- Provide timely follow-up on payment arrangements.
- Email correspondence to customers to encourage payment of delinquent accounts.
- Assist in month-end closings and the annual financial audits.
- Complete all aspects of the position timely and accurately.

Other responsibilities:

- Performs other related activities or projects as delegated.

Qualifications:

- Bilingual English/Spanish required.

· Enthusiastic, persistent, and confident approach





- Computer savvy with working knowledge of relevant software.
- Outstanding organizational and time management skills.
- Excellent communication abilities with aptitude in problem-solving.

· Must be detail oriented and able to multi-task.

- Bachelor’s degree in business administration, accounting or related field is required.

Experience:Bachelor’s degree in business administration, accounting or related field is required +2 year of previous experience in accounts receivable, debt solutions and/or payment solutions. Experience in McLeod software is preferred.

Location: Monterrey, NL

Job Environment:

- Location: Monterrey, Nuevo León, Mexico.
- Schedule: Full-time, Monday - Friday 8:00am to 5:00pm and with guards 2 Saturdays a month
- Benefits: Full benefits package.
- Office Work

Additional Considerations:

- Salary: The offered salary $20,000 MXN per month

benefits $1000 food cupon, monthly bonus for results range $1,000 - $3000

Tipo de puesto: Tiempo completo

Sueldo: $20,000.00 - $20,050.00 al mes

Ventajas:

- Seguro de vida
- Vales de despensa

Pregunta(s) de postulación:

- sueldo actual y prestaciones
- sueldo deseado
- disponibilidad de trabajar 100% presencial

Escolaridad:

- Licenciatura terminada (Deseable)

Idioma:

- Inglés (Deseable)

Lugar de trabajo: Empleo presencial

📌 Collections Specialist Logistic Team (México)
🏢 Human Quality
📍 México