We help to build a competitive advantage through global sourcing and supply of high-quality aluminum extrusions, metal and plastic components. Our objective is not simply to supply profiles, but to work closely with customers to create both immediate and long-term value by advising on part design and supply chain optimization to achieve top quality products as a result of efficiency, reliability, and competitive lead times.Role DescriptionThis is a full-time role for a highly organized and detail-oriented associate to join our international operations team in Monterrey MX. This role is responsible for coordinating order fulfillment and optimizing international logistics operations, managing supplier orders, and ensuring an excellent customer experience throughout the complete cycle of the order process.The idóneo candidate thrives in a fast-paced logistics and solutions driven environment, is proactive in problem solving, and can effectively manage multiple tasks across international vendors.Mandatory Requirements (applications without these will NOT be considered)Must currently live in Monterrey, Nuevo León or surrounding area4 – 5 years of experience in international purchasing, order fulfillment, logistics or supply chain operations.Full professional fluency in English and Spanish (written and verbal)Bachelor’s degree in Logistics, Supply Chain Management, International Business, logistics engineer or related field.Ability to work primarily in-office in Monterrey. Office location area: Cumbres Elite Monterrey.This position does not offer relocation support.Candidates who are not currently living already in Monterrey will not be considered.Key Responsibilities:International Order ManagementVerify and manage purchase orders with global suppliersMonitor overseas production schedules and timelinesEnsure timely production, shipment sailing schedules,



and delivery to multiple USA destinationsPerform ownership of assigned accountsLogistics CoordinationCoordinate shipments between international factories and customers in Mexico, United States and CanadaWork closely with freight forwarders, carriers, and customs brokersMonitor shipments and resolve logistics issues proactivelyCustomer Service & CommunicationProvide timely updates to customers regarding order status and shipmentsRespond quickly to customer inquiriesMaintain high customer satisfaction through proactive communication and problem solvingNegotiate freight costs with forwarders and carriersIdentify alternative logistics routes and cost-saving opportunitiesTrack freight expenses and maintain logistics performance metricsAdministrative & Operational SupportData entry and logistics documentationInvoice review and approvalsSupport basic financial tracking under supervision of the Logistics ManagerMaintain organized logistics records and reportingRequired SkillsStrong organizational and multitasking abilitiesExcellent analytical and problem-solving skillsAbility to prioritize tasks in a fast-paced logistics environmentHigh attention to detail and reliabilityAbility to work both independently and as part of a teamStrong written and verbal communication skills in English and SpanishPreferred QualificationsExperience using ERP systems (NetSuite preferred, not mandatory)Management of international suppliers and freight forwardersCareer focus in international purchasing, logistics or global supply chain operationsStrong Analytical Skills focusing to optimize logistics.Effective Customer Service skills to liaise with clients, suppliers, and internal teamsExperience in Inventory Management and Supply Chain Management (a plus)Proficiency in relevant software tools for logistics and supply chain processesFamiliarity with international trade regulations and customs procedures is a plusAbility to work in a hybrid setup with strong time management, proactiveness and self-disciplineWhy Join Us?Opportunity to design career path within Global Supply Chain in the aluminum industry at Alwood.Exposure to international vendors and logistics operations.#J-18808-Ljbffr

📌 Order Fulfillment And International Logistics Coordinator (Monterrey)
🏢 Alwood
📍 Monterrey