**Customer Service Representative**
Are you fluent in English and passionate about delivering outstanding customer service?
Join a integral team supporting one of the largest electric utility companies in the United States.
**Location**: Guadalajara, Jalisco (100% On-site)
**Project**: Southern California Edison
**What you'll do**:
- Provide customer support via phone
- Assist customers with billing and account inquiries
- Deliver an exceptional customer experience
**What we offer**:
- Salary**:MXN $19,000 - $23,000/month** (based on experience)
- Major Medical Insurance
- Dental Insurance
- Food Vouchers
- Full legal benefits
**Training**:
- Paid 3-month training program
- Monday to Friday | 8:00 a.m. - 5:00 p.m.
**Work Schedule**:
- Rotating shifts after training
- Service window: 6:00 a.m. - 2:00 a.m.
- Two rotating days off per week
**Requirements**:
- Advanced English proficiency
- Excellent communication and customer service skills
- Availability to work on-site in Guadalajara
**Job Types**: Full-time, Permanent
Pay: $19,****** - $23,****** per month
Ability to commute/relocate:
- *****, Pinar de La Calma, Jal.
: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Please describe your experience working as a Customer Service Representative.
Include the industries you've worked in and the types of customer interactions you've handled.
- After completing the training period, this position requires working rotating shifts between 6:00 a.m. and 2:00 a.m., with two rotating days off per week.
Are you comfortable with this schedule?
**Language**:
- English (required)
Work Location: In person