We're Hiring: Customer Care RepresentativeSchedule: Monday – Friday | 7:00 AM-4:00 PM (DST may cause the schedule to vary)Salary & BenefitsMonthly Salary: $15,****** MXN before taxesFood vouchers: $1,****** MXNCompany bonus: $****** MXNLaw and above the law benefits including a minor medical plan and a nutritional & psychological program once a monthAbout the RoleProvide full customer support regarding any concern or requestProbe to understand the root cause of dissatisfaction and provide a tailored solutionRemain calm and patient with irate or emotional customers, turning negative experiences into positive onesQualificationsHigh School Diploma1 year of call center experienceExtraordinary communication skills, both written and oral, active listener, no fear on the phone, and excellent written communication for crafting strategic outreachIf you're a customer service professional who thrives in a fast paced environment and enjoys helping others, we'd love to hear from you.
Apply today and take the next step in your career!
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📌 Customer Care Representative (Monterrey)
🏢 Hexaware Technologies
📍 Monterrey