Responsibilities

Serve as the primary technical implementation contact for Subscriber IT teams across integration, analytics, and AI deployment engagements

Lead technical discovery sessions to elicit, document, and validate integration and automation requirements

Build trusted working relationships with Subscriber stakeholders ranging from IT managers and system administrators to enterprise architects

Translate complex, ambiguous customer requirements into clear and actionable engineering specifications

Own end-to-end delivery of systems integration projects including HR data synchronization, Single Sign-On (SSO/SAML/SCIM) implementations, application-specific data migrations, and API-driven record updates

Design and document data mapping specifications, API integration flows, and system architecture diagrams

Configure, test, and validate integrations in collaboration with Subscriber IT teams and internal Engineering

Troubleshoot integration failures, data discrepancies, and connectivity issues across implementation phases

Manage project scope, timelines, risks, and stakeholder communications across concurrent Subscriber engagements

Partner with internal Engineering and Product teams to implement Agentic AI capabilities within subscriber instances

Engage Subscriber IT teams to assess workflow automation opportunities and define requirements for AI agent implementations

Support configuration, testing,



and rollout of AI-driven automation solutions including intelligent data processing, decision support agents, and workflow orchestration

Maintain comprehensive project documentation including requirements specs, integration design documents, test plans, and go-live runbooks

Requirements

3–5 years of experience in a systems implementation, solutions engineering, IT integration, or technical consulting role

Proficient English communication skills (verbal and written - C1 level)

Solid working knowledge of systems integration concepts, RESTful APIs, webhooks, and data workflow design

Hands‑on experience with one or more of the following: SSO/SAML/SCIM protocols, HRIS platform integrations (e.g., Workday, ADP, SAP SuccessFactors), ETL pipelines, or enterprise data migration projects

Experience deploying or configuring AI‑driven automation within enterprise SaaS platforms

Demonstrated ability to lead technical conversations and communicate complex concepts clearly to both technical and non‑technical audiences

Proven ability to manage multiple concurrent customer‑facing implementation projects with competing timelines

Strong documentation skills—comfortable producing requirements specs, data maps, API specs, and integration design artifacts

Proficiency with project tracking and collaboration tools such as Jira, Confluence, Asana, or equivalent

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📌 IT Systems Implementation Engineer (Centro-Norte)
🏢 Jobtailor
📍 Centro-Norte