Responsibilities

Be the primary HR contact for the Global Business Services organization

Lead the People and Culture agenda for IT, Finance, GBS, HR, and Product Stewardship

Collaborate with COEs, Payroll, PPSC, General HR Services, and HRBPs to implement global strategies locally

Provide on-site advisory support to team members on change management, organizational design, employee relations, and workforce effectiveness

Coordinate end-to-end talent processes (attraction, onboarding, performance, development, engagement, retention, and internal mobility)

Analyze people metrics (e.g., attrition, absenteeism, time to fill, performance, ER/LR)

Deliver strategic and preventive guidance on workforce planning, market practices, and organizational optimization

Guide communication between global functional HRBPs and local functional leaders

Design and implement local talent development and retention programs

Promote employee engagement, diversity, and inclusion projects

Ensure compliance with local labor legislation, internal regulations,



and global HR policies

Requirements

Bachelor's or Engineering degree required

5+ years of HR experience, including 3+ years in coordination or leadership roles

Experience in GBS, multinational, and matrixed environments

Background in HR operations and service delivery (talent acquisition, compensation, payroll, ER, and performance)

Advanced English proficiency

Working knowledge of Mexican Federal Labor Law (LFT) in corporate settings

People leadership, process improvement, risk management in a GBS environment

Skills

Talent Development

Performance Management

Workforce Planning

Employee Relations

Organizational Design

Data Analysis

Process Improvement

Retention Strategies

Onboarding

Engagement

Collaboration

Communication

Advisory Support

Diversity Promotion

Employee Engagement

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📌 HR Business Services Site Manager, GBS (Santiago Mexquititlán Barrio 1ro.)
🏢 Jobtailor
📍 Santiago Mexquititlán Barrio 1ro.