Location: Mexico, Remote.

Type: Full-time (Contractor)

Ottimate is an AP automation AI tool that provides a smarter way for AP managers, approvers, controllers, and CFOs to work through the entire invoice lifecycle.

What You’ll Do

Client Verification: Help us get to know our clients by accurately identifying and verifying their information, using business and personal documentation.

Know Your Customer / Know Your Business reviews: Perform checks on our clients and service providers, sorting through a high volume of requests.

Detail Orientation: Bring high attention to detail and a desire to suggest improvements to processes.

Communicate Compliance Requirements: Clearly explain why compliance matters to both our clients and internal teams, helping everyone stay informed.

Assess Client Risk: Conduct assessments to determine client risk levels and address any alerts or issues quickly and accurately, in line with our policies.

Credit Assessment: Review financial documents to determine the appropriate credit limit for each client.

Collaborate Across Teams: Work with different departments to improve the overall customer experience.

Procedure Updates: Identify ways to improve workflows of daily tasks without sacrificing quality and suggest improvements based on data.

Manage Chargebacks: Review chargeback requests on the issuing side, assist with evidence gathering and submission based on card brand rules.

Requirements

Education/Experience: Bachelor's degree in Finance, Business or related field and 2+ years working in AML, Fraud, Risk, or related field,



or 4+ years experience in lieu of a degree. Must be able to pass a background check.

Experience in the Fintech or banking industry.

Eye for Detail: Thorough and attentive, ensuring accuracy in every task.

Analytical Mindset: Comfortable digging into data to find insights and make informed decisions.

Open to Feedback: Constantly improving craft and seeking feedback to grow.

Clear Communicator: Skilled at explaining complex information in simple terms, both in writing and verbally.

Sense of Urgency: Responds quickly and proactively to emerging issues.

Self-Starter: Quick learner who can manage multiple projects and solve problems independently.

Team Player: Willing to lend a helping hand to other teams; “That’s not my job” is not in your vocabulary.

Tenacious Problem Solver: Thinks critically and independently; performs repetitive tasks with high accuracy and speed.

Knowledge of Regulations: Familiar with U.S. Customer Due Diligence (CDD) federal regulations.

Chargeback Familiarity: Knows the chargeback process and has a basic understanding of card brand rules.

Ottimate is an equal opportunity employer that is committed to diversity and inclusion. We do not discriminate based on race, color, national origin, religion, gender, gender expression, sexual orientation, age, veteran status, disability status, or marital status. If you are excited about the role but do not meet 100% of the qualifications listed above, we encourage you to apply. Nothing in this job posting should be construed as an offer or guarantee of employment.

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