03 ago
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MTS Globe
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Cancún
OTSGLOBE, part of the MTS Globe Group, seeks a Director of Operations & Customer Service Americas to lead the regional operational performance for Accommodation, Transfers, and Excursions. The role focuses on profitability, risk mitigation, and delivering a seamless traveler experience across the Americas.
The successful candidate will manage a small team, collaborate with Commercial, Contracting, Product, and Finance, and drive continuous improvement initiatives while ensuring service standards
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📌 Head of Ops & Customer Experience - Americas (Cancún)
🏢 MTS Globe
📍 Cancún