HPC & AI OM Specialist (Global OM Ops)This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office.
Who We Are Hewlett Packard Enterprise is the general edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives onfinding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.
Job Description:
Job Family Definition
Leads execution alignment across Order Management, Supply Chain, and Business Units by governing prioritization, managing escalations, and enabling efficient fulfillment of high-impact orders. Drives data-based decision making for constrained supply environments, ensuring optimal allocation of materials aligned with business priorities and revenue targets. Acts as a central coordination point for strategic programs, translating business requirements into actionable execution plans within OM and Supply Chain systems.
Responsibilities 1. BU & Program Alignment
Act as primary OM point of contact for assigned BUs (e.g., PCAI, GreenLake)
Translate BU priorities into structured OM actions (P20/P30 governance, escalation handling)
Ensure alignment with executive-driven prioritization frameworks and allocation strategies
2. Prioritization Governance & Control
Enforce prioritization policies (P10/P20/P30) ensuring compliance with approval frameworks
Review and validate escalation requests, ensuring proper business justification and readiness
Prevent uncontrolled prioritization inflation and maintain governance discipline across regions
3. Supply Constraint & Allocation Management
Partner with Supply Chain, Planning, and Demand Steering teams to manage constrained components (e.g., DIMMs, CPUs, SSDs)
Analyze backlog, allocation, and supply signals to guide execution decisions




Support reallocation strategies to maximize revenue and customer impact
4. Escalation & Execution Management
Lead resolution of complex order issues impacting execution (no ESD, past due, shortages)
Coordinate cross-functional teams (SC, Planning, Care, BU) to unblock orders
Drive structured escalation management, ensuring visibility and timely resolution
5. Data Analysis & Insights
Analyze backlog, prioritization trends, and execution performance
Identify risks, bottlenecks, and opportunities for acceleration
Provide actionable insights to leadership and stakeholders
6. Communication & Stakeholder Management
Provide clear, structured updates to BU, Supply Chain, and OM leadership
Simplify complex supply and execution topics into actionable messaging
Ensure consistent communication across regions and teams
7. Continuous Improvement
Identify process gaps in prioritization, escalation, and execution workflows
Drive improvements to reduce manual work, increase automation, and enhance decision-making
Support development of tools, dashboards, and reporting capabilities
Management Level Definition
Applies advanced subject matter expertise in Order Management, supply constraints, and prioritization governance to solve complex business challenges
Works independently on high-impact and ambiguous issues, influencing cross-functional stakeholders
Acts as a subject matter expert and may guide other team members in execution and decision-making
Exercises strong judgment in balancing business priorities, supply limitations, and operational constraints
Education & Experience
Bachelor’s degree in Business, Supply Chain, Engineering, or related field
Typically 4–6+ years of experience in Order Management, Supply Chain, or Operations
Experience working in complex, cross-functional environments with global stakeholders
Knowledge & Skills
Strong understanding of Order Management and Supply Chain processes




Experience managing prioritization frameworks and escalation workflows
Analytical mindset with ability to interpret backlog, supply, and allocation data
Ability to operate effectively under supply-constrained environments
Strong stakeholder management and communication skills (executive-ready)
Ability to simplify complex operational topics into clear actions
Experience with SAP/S4, reporting tools, and data analysis is preferred
High ownership, autonomy, and ability to drive outcomes
Additional Skills:
Accountability, Accountability, Active Learning, Active Listening, Bias, Business, Coaching, Creativity, Critical Thinking, Cross-Functional, Design Thinking, Empathy, Follow-Through, Group Problem Solving, Growth Mindset, Intellectual Curiosity (Inactive), Interprets Data, Long Term Planning, Managing Ambiguity, Operational Performance, Operations Processes, Personal Initiative, Process Changes, Process Improvements, Sales {+ 4 more}
What We Can Offer You:
Health & Wellbeing
We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
Personal & Professional Development
We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
Unconditional Inclusion
We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
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