We're looking for a strategic and data-driven Account Manager to support and scale seller operations within the SHEIN Mexico marketplace. This role plays a key part in driving seller growth, improving store performance, and ensuring operational excellence. Key Responsibilities: - Manage end-to-end seller and store operations to drive GMV growth, new product launches, and inventory sell-through. - Guide sellers on listing optimization, pricing strategies, campaign participation, and performance improvement. - Monitor KPIs such as traffic, conversion rate, AOV, return rate, fulfillment efficiency, and stock levels; translate insights into action plans. - Resolve operational issues, after-sales disputes, and compliance risks to maintain platform standards. - Collaborate cross-functionally with marketing, category, logistics,



and warehouse teams to ensure seamless execution and localization for the Mexican market. - Analyze market trends, competitor strategies, and consumer behavior to provide data-backed recommendations. Requirements: - Bachelor's degree in E-commerce, Marketing, International Trade, or related field. - Fluency in English (required). - Strong analytical skills with proficiency in Excel and data dashboards. - Understanding of the Mexican e-commerce landscape. - Experience with marketplace operations, campaign management, inventory, and fulfillment processes. - Strong communication, negotiation, and cross-functional collaboration skills. Core Competencies: - Seller Growth & Enablement - Data-Driven Decision Making - Localized Marketplace Operations

📌 Account Manager (Nezahualcóyotl)
🏢 SHEIN
📍 Nezahualcóyotl