About Us

Connect your CX to a world of experience

With 150,000 people working across the globe, Foundever® securely connects brands with their customers 9 million times daily in +60 languages. Our global footprint makes us one of the few true global players in the industry. Our integral headquarters is located in Luxembourg.

Through our CX Everywhere delivery model, we’re ready to scale and adapt with access to the best CX talent. Connect your brand to a flexible delivery model built for the future of work.

Job Summary

Job Summary

Join our team and work for top global companies!

We are looking for a dedicated Customer Service Representative to join our team!

Provide high-quality and accurate resolutions to customers under stipulated policies and procedures,



by answering general inquiries and offering solutions with the given tools via the phone, email, or chat. To make sure that objectives set by the client are met successfully.

Primary Job Responsibilities

- Fluent in verbal and written English & Spanish
- Able to work onsite
- High School Diploma
- Soft Sales Skills is a plus.
- Customer Service experience is a plus.
- Listening skills
- Negotiation skills.
- Customer service oriented.
- Teamwork.

Education

High school diploma or equivalent

Experience Target

Specialized Certifications

📌 Bilingual Customer Service Agent (Ciudad de México)
🏢 FOUNDEVER
📍 Ciudad de México