Pay: $35,500 - $38,000 pesos per month

Location: Monterrey Branch – Carr. Miguel Aleman KM 21 #6, Prologis Park Apodaca, Apodaca, N.L. Mexico 66627

Customer Service is the heartbeat of Uline! As a Customer Service Representative, you’ll dig into order details to deliver an exceptional experience our customers love. Our company continues to grow, creating new career opportunities and job stability you can count on. Various on-site shifts available.

Position Responsibilities

- Process customer orders and inquiries in a collaborative call center using world‑class technology.
- Communicate with customers over phone, email, and chat.
- Help customers navigate Uline's website and online ordering.
- Become a product and solutions expert to answer product, pricing, and shipping questions quickly and confidently.

Minimum Requirements

- High school diploma or equivalent; bachelor’s degree preferred.




- Prior customer service experience is a plus; training will be provided.
- Bilingual (English/Spanish) – fluent in both verbal and written forms.

Benefits

- Complete health insurance coverage and savings fund with employer match starting day one.
- Multiple bonus programs.
- Paid holidays and generous paid time off.
- Tuition Assistance Program covering professional continuing education.

Uline is a drug‑free workplace. All positions are on‑site.

EEO/AA Employer/Vet/Disabled

Uline, a family‑owned company, North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.

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