Position
L2 Support Specialist.
Location
CDMX, Ciudad de México (MX-CMX), Mexico (MX).
Responsibilities
Actively provide support for resolution of L2 issues with detailed analysis.
Help in code fixes and rigorous testing where required.
Good knowledge of Unix, SQL and scripting languages.
Work on supporting Product servers and clients on cutting-edge platforms.
Contribute to our continuous improvement and continuous delivery.
Continually focus on enhancing the performance of the applications.
Work effectively in collaboration with other team members.
Provide technical feedback and support to Development teams.
Perform detailed RCA of issues in production, and implement corrective actions.
Validated collaboration and communication skills, being able to lead in a global environment.
Basic Qualifications
3+ years of relevant experience in application Maintenance and Support.
Unix, SQL and knowledge of other scripting languages.
Knowledge of programming language – preferably Java.
About NTT DATA
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100.




We are committed to accelerating client success and positively impacting society through responsible innovation.
We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services.
Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future.
As a Integral Top Employer, we have experts in more than 50 countries.
We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners.
NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.;
EEO Statement
NTT DATA is an equal opportunity employer.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
For Pay Transparency information and EEO rights, please refer to the official policies.
Job Segment
Cloud, Database, SQL, Unix, Java, Technology
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