At Rapido Solutions Group, we connect fast-growing U.S. companies with top integral talent.
From Guadalajara and León, we create career opportunities that bridge Mexico and the U.S. logistics industry.
We value diversity, joy, and passion, fostering a dynamic workplace where people grow both personally and professionally. Our goal is to be the best place to work, offering wellbeing programs, social initiatives, and real career growth.
? Location: Guadalajara
? Schedule: Wednesday to Sunday 04:00-13:00
? Additional Benefits:
$1,000 MXN grocery vouchers
$500 MXN punctuality bonus
? English Level: B2 Intermediate
? Close Deals, Build Relationships, and Earn More
Carrier Operations Representatives work in conjunction with Carrier Sales Representatives to prioritize and service customers and carriers in a timely and efficient manner. This role supports day to day operations including track and trace, load bookings, customer interaction, and spot quoting for key accounts such as USPS and other customers.
? What You’ll Do




• Accurately update and document shipment statuses in internal systems while properly communicating any escalations.
• Perform track and trace (TT) functions, ensuring on-time performance and resolving any in-transit issues.
• Manage load bookings, ensuring all shipment details are confirmed, accurate, and properly executed.
• Contact carriers to obtain time-sensitive updates and ensure all information is recorded correctly.
• Monitor team communication channels and respond to both internal requests and external carrier inquiries.
• Provide timely customer interaction and support, ensuring a high level of service for assigned accounts.
• Assist with spot quoting when needed, based on customer requirements and market conditions.
• Proactively communicate issues to the appropriate stakeholders to ensure quick and effective resolution.
• Maintain clear and consistent communication with internal teams and external partners.
• Demonstrate a strong willingness to

📌 Carrier Operations Specialist (Zapopan)
🏢 Rapido Solutions Group
📍 Zapopan