03 ago
|
Demant
|
Ciudad de México
03 ago
Demant
Ciudad de México
Summary
Are you passionate about helping businesses run smarter, faster, and more efficiently? Do you thrive in an international environment where your expertise truly makes an impact? Join our dynamic team and become a key player in supporting, optimizing, and evolving our general Dynamics 365 Finance & Operations platform.
Here, you’ll work with modern technology, collaborate with experts across countries, and contribute to meaningful improvements that reach users worldwide. If you're driven by problem‑solving, continuous learning, and being part of a supportive, forward‑thinking culture — this is the place for you.
Responsibilities
Providing ongoing support to super users, triaging issues, and ensuring timely resolution
Ownership of incident, change or service requests until closure
Ensure that backlog is monitored in ServiceNow and acted upon according to business priorities
Collaborate with cross-functional teams to ensure high-quality solution delivery and knowledge transfer to super users and team members
Facilitate super user training and UAT testing related with code release cycles
Participate in initiatives, contributing business knowledge and application insights
Some tasks and projects may be assigned under the direction of the supervisor.
Qualification requirements
Bachelor’s degree within IT/ Logistics/Finance
Have 6+ years of experience as a Consultant with D365F&O; or AX2012 or another ERP, ideally within international or multi-cultural enterprises
Are familiar with ServiceNow or Azure DevOps
Possess strong understanding of wholesale, logistics and hub processes
Communicate fluently in English and bring a collaborative mindset to team assignments
Travel availability is expected
Desired competencies
Have a proven ability to translate business needs into system functionalities
Are comfortable working with diverse stakeholders in fast‑changing environments
Proven ability to work efficiently under pressure and handle demands from multiple teams simultaneo
📌 ERP Logistics Consultant (Ciudad de México)
🏢 Demant
📍 Ciudad de México